Shop Policies
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Processing Time
Every set is hand poured, cured, polished, and detailed in small batches.
Processing time: 3-10 business days, depending on complexity, curing time, and current order volume.
Custom orders may take longer. I will keep you updated on every step of the way.
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Shipping
All parcels are packed securely and shipped through USPS.
- U.S Shipping:
- International Shipping: Varies by location
- Tracking is provided for all orders
Once your dice leave my little forest workshop, transit times re in the hands of the postal service, but I’ll always help where I can.
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Returns and Exchanges
Due to the handmade nature of the dice, I do not accept returns or exchanges. However, your happiness matters deeply to me. If there’s an issue with an order, please reach out within 7 days of delivery so I can help make it right.
If something arrives damaged or incorrect, please provide:
- A photo of the product
- A photo of the packaging
- A brief description of the issue
I’ll replace or refund the item where appropriate. I want every set to feel truly magical
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Custom Orders
Custom dice are available depending on openings in my schedule.
- Full set
- Single d20
- Flexible colors and inclusions
- Communication throughout the process
- Final approval before shipping
Custom orders are non refundable once creation begins
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Cancellations
Cancellations are accepted withing 2 hours of purchase. After thatm supplies have been gathered, resin mixed, or shipping begun.
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The Little Things
Every set is handmade, and subtle variations, microbubbles, or slight imperfections are a natural part of the craft. These create a unique soul of small-batch dice, making every piece of one of a kind artifact. The set you receive may look slightly different than the set you see in pictures.